casestudy1 | Operations Management homework help

Part 1
Read all the following:

Supply Chain Connections, Removing Mislabeled Drugs from the Supply Chain, p. 128 of the textbook
The chapter summary, p. 128 of the textbook
Dittenhoefer’s Fine China, p. 137 of the textbook

Answer the following questions: The response should be between 400–600 words.

What type of processes and procedures can supply chain managers implement to increase customer satisfaction while ensuring the quality of the product?
How can these supply chain managers gain buy-in from the organizational leadership, employees, and stakeholders to focus on quality versus profitability?

The readings are attached as pictures 
Part 2

Read the Abstract/Summary The Ultimate Improvement Cycle (You have to go through the Evans Library and log into this versus going directly to the site)

Answer the following: The response should be between 400–600 words.

Consider the statement the author made, “From a management perspective, it is clear that the ability to recognize and deal effectively with variability is perhaps the most critical skill.” Do you agree or disagree with this statement?
Which of the author’s areas of focus impacted your stance? (Provide detailed reasoning to support your stance)

Minimal Requirements for Case Study Responses:

Identify the key and underlying issues (This is not a simple listing, but more of an in-depth analysis on how these apply to the concepts and theories you have learned within this course)
Develop the key facts to support the issues (This will require some thought with the expectation that you will only list pertinent data)
Discuss the solution to the problem and how to implement this to become more effective (This is an analysis of the problem within the Case Study; make efforts to support your solutions with references from the textbook, readings, or other sources)
Demonstrate that you understand the topic and data by linking the theories and concepts highlighted in the textbook with your case study response
All sources must be cited in APA format

This is attached as the PDF file 
These are also due within 9 hrs 

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