The foundation of an organization and related programs is the mission statement. The purpose of a mission statement is to define who the organization is, and provide a framework for ensuring that each decision aligns with the mission of the organization. Creating a mission statement gives employees a sense of direction and purpose for the organizations and programs within the organization (Walker, 2012). This paper addresses the importance of identifying preliminary information prior to gathering data to evaluate the program, a discussion of theory and processes involved in developing performance indicators, a discussion of theory and process involved in designing questions to guide the evaluation plan, and research-based rationale for tool…show more content…
Performance indicators are categorized by input, operation, and output factors, and by effectiveness measurement (Pornprasert