How information technology can be used to assist bureaucrats in decision-making

MUST BE 300 WORDS 3 SCHOLARY CITATIONS. Any sources cited must
have been published within the last five years. Acceptable sources include the textbook, the
Bible, etc.
Informed decision-making is an important aspect for working in the government.  According to Milakovich and Gordon, provide some examples of how information technology can be used to assist bureaucrats in decision-making?