information systems and business processes
Also, there is a complexity in business processes due to the incorporation of information systems. According to the system theory, business processes rely on the interaction between input, feedback, and output (Massa et al., 2018, p.56). The use of information systems in a business environment enhances productivity in various ways. First, it boosts the flow of feedback with triggers improvements in future business implementations. Keeping records helps in decision-making to decide the best approach to succeed in business. Information systems predict the expected output based on the existing input, and the business manager can easily know what to expect and make necessary adjustments to align the processes with the expected goals.